FAQ 104 Which insurer should I choose?

The Australian general insurance industry is regulated by the Australian Prudential Regulation Authority (APRA) under the Commonwealth Insurance Act 1973.

APRA has the authority to set prudential standards for the general insurance industry. APRA has developed a detailed framework of prudential standards as well as prudential practice guides for the general insurance industry.

This website provides information about the body which is associated with the majority of insurers

http://www.insurancecouncil.com.au

There are at least 29 recognised insurers/re-insurers in Australia. The Australian Prudential Regulation Authority (APRA) lists them as follows:

AIA Australia Limited
Allianz Australia Life Insurance Limited
AMP Life Limited
Challenger Life Company Limited
ClearView Life Assurance Limited
Colonial Mutual Life Assurance Society Limited (The)
Combined Life Insurance Company of Australia Ltd
General Reinsurance Life Australia Ltd
Hallmark Life Insurance Company Ltd
Hannover Life Re of Australasia Ltd
H C F Life Insurance Company Pty Limited
Macquarie Life Limited
MetLife Insurance Limited
MLC Limited
Munich Reinsurance Company of Australasia Limited
OnePath Life Limited
Pacific Life Re (Australia) Pty Limited
QBE Life (Australia) Limited
QInsure Limited
RGA Reinsurance Company of Australia Limited
SCOR Global Life Australia Pty Limited.
St Andrew’s Life Insurance Pty Ltd
George Life Limited
Suncorp Life & Superannuation Limited
Swiss Re Life & Health Australia Limited
TAL Life Limited
The National Mutual Life Association of Australasia Limited
Westpac Life Insurance Services Limited
Zurich Australia Limited.

Click on this link to access a list of the types of insurance

This link may assist in finding an appropriate insurer

This will link you to a podcast on Insurance

The Financial Ombudsman will handle Insurance disputes and other matters financial