Ultimate Coaches – Question & Answer – 3rd September 2025

In this session, you will learn how to confidently navigate the Members Only website, access key resources, and build the right foundations for your property investing journey.

Led by ultimate coach Michael Franks, this webinar is designed especially for new members who may feel overwhelmed by the amount of material available. You will discover how to get the support you need, where to find essential training, and how to avoid common early mistakes. By the end, you will know how to use the tools, structures, and strategies that set you up for long-term success.

How to Get Support and Use the Members Only Website

You will learn how to access the support section of the Members Only website, where you can find contact details for Michael and his wife Sarah, including email, phone, and appointment links. You will understand the support hours, how to book an appointment, and why providing a reason for your booking helps the team prepare answers for you.

You will also gain clarity on password management, including how to reset a forgotten password and the importance of checking spam or junk folders for reset links. Michael will show you why using a password manager is the best way to store login details securely.

Using AI Tools and Locating Recordings

You will discover how to use the search bar on the website to find training materials quickly, and how to take advantage of the built-in AI tool, known as Past Bot, to get instant answers to common questions. You will also learn about using external AI tools such as Copilot and ChatGPT to research property-related issues, with a reminder that the quality of your results depends on the quality of your questions.

Michael will also show you how to locate webinar recordings, step by step, through the Education section of the Members Only site. You will understand how to check the index of previous webinars, where to find the “view” option once recordings are uploaded, and why revisiting material regularly helps cement your knowledge.

Building Strong Foundations with the “Getting Started” Guide

You will be introduced to the “Getting Started” guide, a downloadable resource that acts as your foundation for investing. Michael explains why committing fully to this guide is critical: if you skip steps or move ahead too quickly, your investing journey will rest on shaky ground. You will learn how to approach the guide methodically, use it to establish long-term goals, and ensure you have clarity before moving on to advanced strategies.

Q&A: Early Challenges and Investor Smarts

You will hear answers to real questions from new members, covering common challenges such as login issues, investing in specific areas, or structuring contracts with landowners. Michael will teach you why it is more effective to focus on specific suburbs and streets rather than broad city markets, and why bespoke contracts drafted by lawyers are safer than generic templates.

You will also learn how to approach renovation expenses and tax deductions, the importance of keeping invoices and an audit trail, and when costs are considered repairs versus capital expenditure. Guidance will be provided on topics such as construction certificates, granny flats, and feasibility software, giving you a deeper understanding of how to prepare for real-world investing decisions.

Trusts, Structures, and Protecting Assets

You will gain insights into using the right legal and financial structures. Michael explains why selling your PPR into a trust is not advisable, and why strategies like gift and loan back can provide asset protection without unnecessary costs. You will learn about the role of consultancy trusts in boosting borrowing capacity, how to separate investment properties into different trusts for protection, and how to avoid land tax penalties.

Through practical examples, you will understand why holding multiple properties in a single trust exposes you to unnecessary risk, and why spreading assets across different entities provides stronger protection and tax efficiency.

Setting Goals and Staying Focused

You will discover why goal setting is one of the most important steps in your journey. Michael encourages you to focus on what you want, why you want it, and when you want it, without worrying about the “how” in the beginning. You will learn how clarity of purpose unlocks solutions, and how successful investors keep their eyes on long-term outcomes rather than short-term obstacles.

By the end of this session, you will know how to use the Members Only website effectively, get the most out of support resources, and apply the “Getting Started” guide as your solid foundation. You will understand the value of setting clear goals, structuring your investments correctly, and using both AI tools and professional advice to make informed decisions. Most importantly, you will walk away with the confidence that you are not alone—support is always available, and your journey can progress step by step with clarity and purpose.

Action Items

• Explore the AI chatbot on the Members Only website to get answers to specific questions.
• Download and read through the “Getting Started” guide provided by Michael Franks.
• Review the consultancy trust training material and webinar recording for more information on that investment strategy.